TelosWhat Teo does on your WhatsApp.
These are Teo's available features; some depend on your business's setup and connection.
Teo resolves
- Answers with what you teach itYour services and their prices, your hours, and what's in your documents: menu, policies, frequent questions.
- Says if there's roomChecks your business hours and says which slots are free; holding the spot is up to you.
- Hands it to youIf someone asks to talk to a person, or Teo can't answer, it shows up in your dashboard under Needs you, and Teo steps aside for two hours.
- I approveIf you turn it on, Teo drafts the reply and doesn't send it until you approve it. It's off by default; you turn it on.
Hands you the conversation
- It doesn't make things upIf the answer isn't in what you taught it, it doesn't improvise: it hands you the conversation.
- It doesn't work on other channelsTeo works on WhatsApp.
- It doesn't send without you, if you don't want it toWith «I approve» on, nothing goes out until you approve it.
You see everything from your dashboard.
- Needs youAt the very top, only what calls for a decision from you.
- Every conversationYou see what Teo told each customer, and you can reply yourself whenever you want.
Teo changes trade.
- ClinicsPractices, dentists, vets and anything that runs by appointment.
- RestaurantsWhat your customer asks before coming in: menu, hours and whether there is room.
- ServicesBarbershops, garages, law offices: appointments and the details for a quote.
Want it for your business?Try it with your prices or, if you'd rather, ask Teo on WhatsApp.
What people usually ask.
What happens if someone asks something it doesn't know?
It shows up in your dashboard under Needs you, and that conversation stays in your hands.
What if I already have someone answering?
Teo can reply outside your usual hours and during busy moments. If a customer asks to talk to a person, Teo hands you the conversation and steps aside for two hours.
What happens if Teo doesn't understand a customer?
It shows up in your dashboard under Needs you, and that conversation stays in your hands.
How long until it's ready?
The setup depends on you. Then you connect your WhatsApp number from your panel; Meta verifies it with a code, at the pace of that verification, so we don't put a date on it. We let you know as soon as Teo is answering.
Do you charge per message or per conversation?
Each plan includes a monthly capacity. A conversation is a WhatsApp session of up to one day with the same customer, regardless of how many messages are exchanged.
Can I review what it says before it goes out?
Yes, if you turn on «I approve»: Teo drafts the reply and doesn't send it until you approve it. It's off by default; you turn it on.